This document prohibits employees of government agencies, financial organizations, telecommunications companies and online platforms from using foreign messengers when communicating with a client.
Photo: ru.freepik.com
According to information received by Vedomosti newspaper from representatives of the business community, industry players express concern that the current version of the draft law prohibits any form of communication, including reactions to customer requests and management of official channels on social networks. Industry representatives recommended reviewing the restrictions, focusing them exclusively on outgoing calls and notifications from organizations.
At a meeting of industry representatives in February 2025, the head of the Ministry of Finance, Maxim Shadaev, allowed the possibility of correcting the wording of the law before the second reading in the State Duma.
Starting from September 1, 2025, the possibility of making calls over the Internet using IP telephony will be limited in order to combat fraud.
